EduID Nepal

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use our services.

Last updated: November 22, 2025

Information We Collect

Student Information

  • • Full name, date of birth, and student ID
  • • Class/grade and section information
  • • Student photograph for ID cards
  • • Attendance records and timestamps

Guardian Information

  • • Full name and relationship to student
  • • Contact information (phone number, email)
  • • Notification preferences

School Information

  • • School name, address, and contact details
  • • Staff information for system access
  • • System usage data and analytics

How We Use Your Information

We use the collected information to:

  • • Generate and manage student ID cards
  • • Track and record attendance data
  • • Send attendance notifications to guardians
  • • Provide school administrators with attendance reports
  • • Maintain system security and prevent unauthorized access
  • • Improve our services and develop new features
  • • Comply with legal and regulatory requirements

Data Protection & Security

We implement industry-standard security measures to protect your data:

  • • All data is encrypted during transmission and storage
  • • Access to data is restricted to authorized personnel only
  • • Regular security audits and updates
  • • Secure cloud infrastructure with backup systems
  • • School-scoped access controls to prevent cross-school data access
  • • Regular staff training on data protection practices

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

  • • With school administrators and authorized staff
  • • With guardians for attendance notifications
  • • When required by law or legal process
  • • With service providers who assist in our operations (under strict confidentiality agreements)
  • • In case of emergency situations involving student safety

Your Rights

You have the right to:

  • • Access and review your personal information
  • • Request corrections to inaccurate data
  • • Request deletion of your data (subject to legal requirements)
  • • Opt-out of non-essential communications
  • • Request data portability
  • • File complaints with relevant authorities

To exercise these rights, please contact us at privacy@eduidnepal.com

Data Retention

We retain personal information only as long as necessary to provide our services and comply with legal obligations:

  • • Student data: Retained for the duration of enrollment plus 2 years
  • • Attendance records: Retained for 5 years for reporting purposes
  • • Guardian contact information: Retained while student is enrolled
  • • System logs: Retained for 1 year for security purposes

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@eduidnepal.com

Phone: +977-1-2345678

Address: Kathmandu, Nepal