Privacy Policy

This policy applies to users of Skulnex services, including:

• Guardians who use the Skulnex Guardian app or related guardian access to view school updates for linked students
• School administrators and staff who use the Skulnex web platform to manage school records and communications
• Schools that subscribe to Skulnex and provide student and school information through the platform

The information we process depends on how your school uses Skulnex and which features you access. This may include:

Account and authentication data: name, email, phone number, login credentials, and session information needed to maintain secure access.

Guardian app data: guardian name and contact details, relationship to linked students, notification preferences, and push notification tokens when enabled.

Student and school information: student name, class, section, roll number, attendance records, notices, homework, exam schedules, results, calendar events, and other school-managed records entered by authorized staff.

Technical and usage information: device, browser, or app information and log data related to performance, error reporting, and security.

Most student and school information is provided by the school administration. Guardians may provide login and contact information when creating or using an account.

We use collected information to:

• Authenticate users and manage secure access to Skulnex
• Display school, student, and guardian information to authorized users
• Support attendance tracking, notices, homework, exams, results, and calendar features
• Send push notifications and other communications you have enabled
• Provide customer support and respond to account requests
• Maintain platform security, reliability, and performance
• Comply with legal obligations when required

If you enable notifications in the Skulnex Guardian app, we may use a device push token to send alerts about attendance, notices, homework, exams, results, calendar events, and other school updates configured by your school.

You can disable notifications through your device or app settings. Disabling notifications does not delete your account or other Skulnex data.

We do not sell personal information.

We may share information only when needed to operate Skulnex, including with authorized school administrators and staff, guardians linked to a student account, service providers under appropriate safeguards, and authorities when required by applicable law.

Skulnex processes student information on behalf of schools. Student data is shown only to authorized guardians and school staff based on school configuration and access controls.

Schools control what information is entered, updated, and shared through the platform. If you have questions about a student record, contact your school administration first.

We use reasonable technical and organizational safeguards designed to protect personal information, including access controls and role-based permissions.

No method of transmission or storage is completely secure. We cannot guarantee absolute security.

We retain information for as long as needed to provide the service and as required by the school, account settings, or applicable legal obligations. Retention periods may vary by data type and school policy.

You may contact us for help with your account, questions about this policy, or to request account or data deletion. Some requests may require identity verification or coordination with your school, because schools manage much of the underlying student and academic data in Skulnex.

For support or privacy-related requests, email hello@skulnex.com.