EduID Nepal

Terms of Service

These terms govern your use of our smart ID card and attendance system. Please read them carefully before using our services.

Last updated: November 22, 2025

Acceptance of Terms

By accessing and using EduID Nepal's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service apply to all users of the service, including schools, administrators, staff, students, and guardians.

Service Description

EduID Nepal provides the following services:

  • • Smart ID card design and printing services
  • • Web-based administrative dashboard
  • • Mobile scanning applications for staff
  • • Real-time attendance tracking and reporting
  • • Guardian notification system
  • • Data management and storage services
  • • Technical support and training

User Responsibilities

School Administrators

  • • Provide accurate student and guardian information
  • • Ensure proper use of the system by authorized staff only
  • • Maintain confidentiality of login credentials
  • • Comply with data protection regulations
  • • Report any security incidents immediately

Staff Members

  • • Use the system only for authorized school activities
  • • Protect student privacy and confidentiality
  • • Report lost or stolen ID cards immediately
  • • Follow school policies regarding attendance tracking

Guardians

  • • Provide accurate contact information
  • • Keep notification preferences updated
  • • Report any concerns about data accuracy
  • • Ensure students carry their ID cards responsibly

Prohibited Uses

You may not use our service:

  • • For any unlawful purpose or to solicit others to perform unlawful acts
  • • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • • To submit false or misleading information
  • • To upload or transmit viruses or any other type of malicious code
  • • To collect or track personal information of others
  • • To spam, phish, pharm, pretext, spider, crawl, or scrape
  • • For any obscene or immoral purpose
  • • To interfere with or circumvent the security features of the service

Payment Terms

Pricing and Billing

  • • Pricing is based on the number of student cards and services selected
  • • Monthly platform fees are billed in advance
  • • All prices are in Nepalese Rupees (NPR) unless otherwise specified
  • • Payment is due within 30 days of invoice date

Refunds and Cancellations

  • • Refunds for unused services may be provided at our discretion
  • • Printed cards are non-refundable once production begins
  • • Service cancellations require 30 days written notice
  • • Data export services are available upon cancellation

Intellectual Property

The service and its original content, features, and functionality are and will remain the exclusive property of EduID Nepal and its licensors. The service is protected by copyright, trademark, and other laws.

Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

Limitation of Liability

In no event shall EduID Nepal, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

Our total liability to you for all damages shall not exceed the amount paid by you to us in the 12 months preceding the claim.

Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. We may experience downtime for maintenance, updates, or due to circumstances beyond our control.

  • • Scheduled maintenance will be announced in advance when possible
  • • Emergency maintenance may occur without notice
  • • We aim for 99% uptime but do not guarantee specific availability levels
  • • Service credits may be provided for extended outages

Termination

We may terminate or suspend your account and bar access to the service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using the service or contact us to request account deletion.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@eduidnepal.com

Phone: +977-1-2345678

Address: Kathmandu, Nepal